Esstech is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Esstech
Web site and governs data collection and usage. By using the Esstech website, you consent to the data practices described in this statement.
1.0 Collection of your Personal Information
Esstech collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Esstech also collects anonymous
demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Esstech. This information can include: your IP address, browser type,
domain names, access times and referring Web site addresses. This information is used by Esstech for the operation of the service, to maintain quality of the service, and to provide general
statistics regarding use of the Esstech Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Esstech public message boards, this information
may be collected and used by others. Note: Esstech does not read any of your private online communications.
Esstech encourages you to review the privacy statements of Web sites you choose to link to from Esstech so that you can understand how those Web sites collect, use and share
your information. Esstech is not responsible for the privacy statements or other content on Web sites outside of the Esstech and Esstech family of Web sites.
2.0 Use of your Personal Information
Esstech collects and uses your personal information to operate the Esstech Web site and deliver the services you have requested. Esstech also uses your personally
identifiable information to inform you of other products or services available from Esstech and its affiliates. Esstech may also contact you via surveys to conduct research about your opinion of
current services or of potential new services that may be offered.
Esstech does not sell, rent or lease its customer lists to third parties. Esstech may, from time to time, contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
In addition, Esstech may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third
parties are prohibited from using your personal information except to provide these services to Esstech, and they are required to maintain the confidentiality of your information.
Esstech does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Esstech keeps track of the Web sites and pages our customers visit within Esstech, in order to determine what Esstech services are the most popular. This data is used to
deliver customized content and advertising within Esstech to customers whose behavior indicates that they are interested in a particular subject area.
Esstech Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a)
conform to the edicts of the law or comply with legal process served on Esstech or the site; (b) protect and defend the rights or property of Esstech; and, (c) act under exigent circumstances to
protect the personal safety of users of Esstech, or the public.
3.0 Use of Cookies
The Esstech Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies
cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a
specific page. For example, if you personalize Esstech pages, or register with Esstech site or services, a cookie helps Esstech to recall your specific information on subsequent visits. This
simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Esstech Web site, the information you previously
provided can be retrieved, so you can easily use the Esstech features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you
prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Esstech services or Web sites you visit.
4.0 Security of your Personal Information
Esstech secures your personal information from unauthorized access, use or disclosure. Esstech secures the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is
protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
5.0 Data Retention and Deletion Policy
5.1 Purpose and Scope
This policy outlines the procedures for the collection, retention, and deletion of personal data, specifically email addresses, names, and food menu selections, in accordance with the General Data Protection Regulation (GDPR).
5.2 Data Collection and Storage
We collect email addresses, names, and food menu selections solely for the purpose of providing catering services and communicating with our customers.
All data is securely stored in encrypted databases accessible only to authorized personnel.
Access to this data is restricted to employees who require it to perform their duties.
5.3 Data Retention Period
Email addresses, names, and food menu selections will be retained only for the duration necessary to complete the intended purpose of providing menu services, unless a longer retention period is required by law or legitimate business needs.
After the completion of service delivery or upon a customer's request for data deletion, the data will be promptly reviewed for deletion.
5.4 Retention Period for Different Data Types
Email addresses, names, and food menu selections will be retained for a maximum period of 36 months after the completion of the service, unless otherwise required by law or for legal purposes.
5.5 Data Deletion Process
Upon reaching the specified retention period or upon request by the data subject:
The Data Protection Officer (DPO) or designated personnel will review and verify the request.
Data will be securely deleted from all databases, backups, and related systems.
A confirmation of data deletion will be provided to the data subject.
5.6 Rights of Data Subjects
Data subjects have the right to request access, rectification, or deletion of their personal data.
Requests for data access or deletion will be processed within 90 days in compliance with GDPR requirements.
5.7 Training and Compliance
All employees handling personal data will receive training on GDPR compliance, data handling best practices, and the company's data retention and deletion policies.
5.8 Review and Updates
This policy will be reviewed [specify frequency, e.g., annually] to ensure alignment with GDPR regulations and any changes in business practices.
Updates to the policy will be communicated to relevant stakeholders.
5.9 Legal Compliance
This policy adheres to GDPR guidelines regarding the collection, storage, retention, and deletion of personal data.
6.0 Data Deletion Request
The GDPR provides the right to an individual to request to have their personal data deleted when it is no longer required for the purpose for which it was obtained, known as the “right to erasure” or the “right to be forgotten”.
Esstech have controls in place to ensure that we don’t collect or store personal data that we don’t need in order to provide you with your service. If you decide to cancel your account, we need to keep your personal data for a certain amount of time after cancellation for legitimate business purposes, for example, to allow us to review any menu changes you may have made to a student menu.
We will automatically delete personal data when we no longer need it for the above reason.
Because we don’t process any personal data that we don’t need, the right to erasure of personal data may not be applicable to your Esstech account. However, if you believe that Esstech may hold any personal data of yours that we don’t need, please let us know by submitting an email from the email address you have registered with us.
Email to: info@esstech.ie
Email Reference : Account Deletion Request.
Your Full Name :
Reason for Deletion :
On receipt of the email, we will ensure all account details menu activity will be removed within 90 days.
7.0 Changes to this Statement
Esstech will occasionally update this Statement of Privacy to reflect company and customer feedback. Esstech encourages you to periodically review this Statement to be
informed of how Esstech is protecting your information.
8.0 Contact Information
Esstech welcomes your comments regarding this Statement of Privacy.
If you believe that Esstech has not adhered to this Statement, please contact Esstech at info@esstech.ie or
call Esstech offices +353 1 6535111. Esstech Unit 14, Docklands Innovation Park, East Wall, Dublin 3, Ireland. D03 DH73
We will use commercially reasonable efforts to promptly determine and remedy the problem.